UNIVERSITY OF CALIFORNIA, BERKELEY
English Language Program, UC Berkeley Extension
BUSINESS ENGLISH IN ACTION
A Four-Week Course in Oral and Interactive Skills for Business
COURSE AIM
The Business English in Action course (BEA) is designed for people who need English for business situations, but who have only a short time to study. Its overall objective is to make participants more fluent, confident, and expressive in English so they will be more effective in a wide variety of business situations. The course also tries to raise awareness of the cross-cultural aspects of doing business internationally.
COURSE FOCUS
The focus of this course is on speaking more fluently and listening more successfully. The course is specifically designed to offer clients a challenging, well-balanced program to activate the language they already know, to introduce new structures and vocabulary, and to demonstrate useful ways to continuously improve their English when they return to work or to their studies. Weekly themes such as marketing, management, technology, and entrepreneurship provide a focus for all program components, including guest speakers, on-site visits, and course assignments. All elements of the course complement and reinforce one another so students are exposed to a wide range of business topics and related vocabulary and language.
Classroom activities include:
Teaching language appropriate to specific business situations
Class trips
Lectures
Facilitating student awareness of American business culture through cross-cultural contact and observations
Providing opportunities for fluency practice in real-world situations
INSTRUCTORS
Our instructors are highly-qualified professionals with Master’s degrees in Teaching English as a Foreign Language, or a related field. In addition, ELP instructors have an average of 19 years’ experience teaching English in the United States and abroad.
LEVELS
Intermediate to Advanced. BEA applicants take a placement test (oral interview and grammar tests) the first day of the course. If an applicant’s scores are not high enough, he or she is given a place in Spoken English: The San Francisco Experience. We feel that this is better than struggling with material too advanced to contribute to language proficiency development .
CLASS SIZE
Average of 12 students
with a maximum of 16 students.CLASS HOURS
21 class hours per week
COURSE LENGTH
4 weeks
DESCRIPTION OF COURSE CONTENT
Business Language Skills
BEA participants are guided through a systematic program designed to make them more comfortable speaking English in demanding business situations. Skill work and activities focus on grammar, pronunciation, listening, speaking, reading, vocabulary, and writing.
Grammar
Pronunciation takes the form of short "accuracy" sessions to work specifically on clearer and more natural sounding speech through analysis and practice. Our goal is to make clients conscious of the non-standard sounds which make them unintelligible, and to raise awareness of intonation patterns that may affect how their messages and attitudes are interpreted.
Listening is designed to help clients increase comprehension through good listening strategies such as the awareness of natural speech rhythms and the effects of word stress on vowel sounds. Participants develop the ability to predict word choice in a given situation, and to use the natural redundancies of speech to increase understanding. The class practices ways to control the flow of input in face-to-face or telephone interaction. Books, tapes, videos, television and radio recordings, lectures, in-class group activities, and off-campus projects offer a variety of listening opportunities.
Speaking includes fluency practice based on problem-solving and discovery activities. The course materials provide opportunities to work on the elements of clear and effective expression on the telephone, in social conversation at meetings, and in negotiations.
Discussion Skills are developed as participants use new vocabulary to share opinions and thoughts on materials they read or listen to. These discussions prompt them to consider the factors and features that govern business practices in the U.S. and in other countries.
Reading is a stimulus to other activities and skills. Participants read newspaper or magazine articles, and extracts from business documents. Attention is paid to developing or improving a wide range of reading skills and strategies, including prediction, scanning, skimming, and recognizing different text types. The lexical, grammatical, and stylistic conventions of the English language press are explored so participants can take advantage of this important learning resource after they return home.
Vocabulary includes both general and business-specific vocabulary and idioms, presented and practiced as they appear in the materials. Particular attention is paid to training participants how to identify, record, and retrieve useful new vocabulary.
Writing is not a major learning target in BEA, but there are some opportunities to practice note taking, memo writing, and short business letters as an extension to oral English practice. Writing may also be required for some grammar homework. We provide advice and correction to participants who want to do extra homework to practice writing business correspondence, résumés, and similar texts.
Business Contacts
This class includes simulations and business projects.
Simulations give participants the opportunity to enact realistic professional situations and to experiment with the problems encountered when one has to understand another’s speech, handle complicated information, think on one’s feet, and express complicating meaning and attitudes all at the same time. The impact of cultural differences on business relationships is explored.
Business Projects give participants a chance to take their English skills into the real world to accomplish a variety of group assignments. Working together, participants organize, carry out, and report back on projects by making formal in-class presentations. These may be videotaped and analyzed for effective use of language, appropriate register, and presentation skills.
Guest Speakers
During three of the four weeks, a member of the San Francisco business community gives a business lecture. This offers participants the opportunity to improve their listening skills and to gain practical business information from working professionals.
HOMEWORK
BEA participants are expected to complete about two hours of homework a day. These assignments include reading, grammar exercises, and a variety of contact assignments in the San Francisco business community. Particularly strong or weak participants may be given special assignments. Participants are counseled to set up a routine for homework so they do not get behind or come to class unprepared.
Typical Week: Business English in Action
|
Monday |
9:00am-12:00pm 1:10pm-2:30pm |
Business Language Skills Business Contacts |
|
Tuesday |
9:00am-12:00pm 1:10pm-2:30pm |
Business Language Skills Business Contacts |
|
Wednesday |
9:00am-12:00pm 1:10pm-2:30pm |
Business Language Skills Business Contacts |
|
Thursday |
9:00am-12:00pm 1:10pm-2:30pm |
Business Language Skills OR Guest Speaker (3 times per session) Business Contacts |
|
Friday |
9:00am-12:00pm |
Business Language Skills |
TOEIC TESTS
All BEA participants may take the TOEIC examination at the end of the course for no extra charge.
PROFICIENCY REPORTS AND GRADES
There are two measurements of a student's achievement: proficiency and performance. Proficiency refers to one's level of English language skill; performance refers to one's diligence in doing assignments and participation and performance in class. Proficiency and performance evaluations do not necessarily correspond.
Proficiency Evaluations: The English language proficiency of each student is measured by standard tests (Michigan placement test at the beginning of each session and TOEFL at the end) and by instructors’ evaluations. Instructors use the CIEP English Language Proficiency Chart and give each student a numbered evaluation for Reading, Writing, Speaking, and Aural Comprehension.
Performance Evaluations: GRADES. Instructors also evaluate each student's performance with a letter grade corresponding to the following:
A = Excellent
B = Good
C = Average
D = Poor
F = Failure
Grades are based on class participation (including attendance), completion of homework assignments, completion of in-class assignments, and quizzes and tests.
After the end of each session, a Proficiency/Grade Report (which includes proficiency evaluations, grades, and attendance data) and the student's TOEFL score are sent to each student. Students who are applying to colleges and universities may also request that copies of the Proficiency/Grade Report and TOEFL scores be sent to those institutions. A student who continues to the next session will be placed according to the proficiency evaluations and grades given by the instructors.
CERTIFICATES
Students who receive letter grades of A, B, or C from their Structure, Oral Communication Skills and Elective class teachers will receive Certificates of Completion at the end of each session. [Please note: ELP can issue only one certificate per student. Lost certificates cannot be reissued.]
A student who receives a grade of D or F will be placed on Academic Probation for the next ELP session. If a probationary student's academic performance does not improve, he/she will be asked to leave the program and will be considered out of status.
ACADEMIC ADVISER
Students who are interested in pursuing further studies in the United States can make an appointment with our Academic Adviser. The Academic Adviser can help match a student with the American college, university, or other educational institution that best serves his/her academic needs.
CONTINUING EDUCATION
UC Berkeley Extension offers a range of business-related diploma programs that require a minimum score of 550 on the institutional TOEFL or 760 on the TOEIC. In order to preserve the integrity of these programs, no exceptions to this requirement are made. Many clients enroll in BEA as a prelude to a diploma course. For students who already have a 550 TOEFL score, BEA offers the chance to increase fluency and communications kills, to get into a routine of study, and to adjust to life in San Francisco before beginning the diploma program. Students who do not yet have a 550 TOEFL score can use the time to increase their language skills and confidence, and to prepare for the TOEFL at the end of the program.
LEARNING CENTER
The Learning Center is the English Language Program’s library, study hall, and listening laboratory. It has a reading room with a variety of books, magazines, and newspapers, a listening laboratory with tape recorders and videocassette players, and quiet study rooms in which students can do their homework. Instructors are available to give students individual help with conversation, reading, listening, grammar, and TOEFL preparation. The Learning Center is open Mondays through Fridays; hours vary from session to session.
COMPUTER LAB
The Computer Lab may be used by students on a drop-in basis. Students can do research on the Internet, type their assignments, or send e-mail to friends and family. Instructors sometimes reserve the Computer Lab for class use, but it is generally open from 8:00am – 9:00am, 12:00pm-1:00pm, and 2:30pm-5:00pm Mondays through Fridays (the lab closes at 4:00pm on Fridays).
STUDENT ACTIVITIES *
The Student Activities Office at ELP plans optional cultural and recreational activities to help make the student’s English learning experience in Berkeley as enjoyable as possible. ELP-organized events include:
Volleyball and Basketball Tournaments Karaoke Party
Theater in San Francisco Barbeque
San Francisco Sight-seeing Great America Amusement Park
Ski Trip to Lake Tahoe Bike Trips Across the Golden Gate Bridge
Extra fees are required for most activities. After arriving at ELP, students choose the activities they would like to participate in and they pay their fees at that time. Optional activities provide participants with an opportunity to meet students from different cultures and to practice English in a relaxed and enjoyable environment.
*Activities vary seasonally and depend upon availability
We hope this information answers most questions about our Business English in Action course. However, if you need more information, please do not hesitate to contact us.
UNIVERSITY OF CALIFORNIA, BERKELEY
UC Berkeley Extension
English Language Program Phone: (415) 552-3016
55 Laguna Street Fax: (415) 552-0911
San Francisco, CA 94102 U.S.A. E-mail: ucbelpsf@unx.berkeley.edu